Terms and Conditions

This Website is owned and operated by Nails Queen, an e-commerce fashion brand registered in Pakistan.

By accessing our website and purchasing our products, you agree to be bound by the following terms and conditions. Please take some time out to read them carefully.

General 

This website is run and managed by the team Nails Queen. Throughout the site, the pronouns i.e. “we”, “us”, and “our” refer to Nails Queen. We offer this website, including all information, products, and services to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.

Products and Services 

We sell artificial nails. We try our best to display the exact colors of our products in images. However, we do not guarantee that your screen will display any color as it is. Thus, even the slightest change in the image at your end is not our fault.

Online Store Terms 

By agreeing to these Terms & Conditions, you accept that you are at least the age of majority in the state or province of your residence. You will not use any of our products in illegal activities.

Accuracy of Billing & Account Information 

We reserve the right to cancel any order any time that you place using our website. We may, in our sole discretion, limit or cancel quantities purchased per person or order. You fully agree to provide current, complete, and accurate purchases as well as account information for all purchases made on our website.

Order Refusals

The seller reserves the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or if any fraudulent transactions are done by the buyer. In any such cases, buyers would be promptly notified, either through mail, text, or call. Charges made will be completely refunded.

Shipping Compensation

In case of shipping delays due to reasons within our control, we may offer partial or full compensation for shipping charges as a gesture of goodwill. However, delays caused by courier services, weather conditions, or other external factors are beyond our responsibility.

Shipping Damages / Broken Items

If you receive a damaged order, please contact us immediately with photographic evidence of the damaged products and packaging. We will assess it thoroughly and offer a replacement, or refund, as deemed appropriate.

Third-Party Links 

Certain content, products, and services available via our website may include materials from third parties. These links may direct the buyers to third-party websites that are unaffiliated with us. Also, we do not warrant you and are even not liable for any third-party materials or websites. 

Personal Information 

All the details regarding the privacy of your personal information that we collect are outlined in our Privacy Policy. Please read it thoroughly to know more.

Errors, Inaccuracies & Omissions 

At times, there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, product availability, etc. Nails Queen reserves the right to correct any inaccuracies or omissions. We can also change or update information anytime. If the buyer has added the wrong information, then the seller can cancel orders without prior notice.

Prohibited Uses 

You are strictly prohibited from using the site or its content: 

(a) For any unlawful purpose 

(b) To solicit others to perform or participate in any unlawful activities 

(c) To violate any international, federal, or state rules or laws

(d) To infringe upon or violate our intellectual property rights or the rights of others.

Changes to Terms & Conditions 

We reserve the right to update or change any part of these Terms & Conditions on our website. To stay aware of this, you must check our website periodically.

Contact Information 

Should you have any queries about the above-mentioned Terms & Conditions, please reach out to us at support@nailsqueen.pk.